Terms and conditions of purchase
Gradyflor spain S.A., in compliance with Article 97 of Law 3/2014, of March 27, which modifies the refused text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007, of November 16, it informs that this document establishes the conditions for which the use of this web page is governedwww.gradyflor.com. Please read these conditions, our cookies policy, our Privacy Policy and our Legal Notice. If you have any questions related to data protection conditions or policies, you can contact us through our contact pathways. The contract may be formalized, at your choice, in any of the languages in which the conditions are available on this website.
These general conditions of use and contract are written in Spanish.
Object
The purpose of these General Conditions of Contracting is to regulate the relationship between gradyflor Spain S.A., Acting as a seller, and you, acting as a buyer, for the sale of articles / services through this web page.
2. Privacy / Personal Data Protection
Gradyflor spain S.A. it complies with the current regulations in the protection of personal data, specifically with the provisions of the Organic Law 3/2018, of December 5, of Protection of Personal Data and Guarantee of Digital Rights and in the General Regulations of Data Protection (Regulation (EU) 2016/679).
If you want more information about what personal data treatments we can make about you on our website and what I use we do about them, you can access the privacy policy of our website.
Also, gradyflor Spain S.A. as a service provider of the information society informs that it complies with the provisions of Law 34/2002 of July 11, of Services of the Information Society and Electronic Commerce.
3. Minors
The contents of the website are aimed at people of legal age. Gradyflor spain S.A. it does not intend to obtain data from minors. When Gradyflor Spain S.A. be aware that you exist in your file, personal data of a minor, will proceed immediately to cancel these data.
4. User Obligations
The User must respect at all times the terms and conditions established by the Web page.
The user will use the web page diligently and assuming any responsibility that could be derived by breaching the terms and conditions of the Web page.
The user will not be able to use the Web page to transmit, store, disclose, promote or distribute data or content that are virus carriers or any other computer code, files or programs designed to interrupt, destroy or harm the operation of any computer or computer equipment or from Telecommunications.
5. Services offered
The websitewww.gradyflor.comFacilitates information to its users on the characteristics of the products marketed by gradyflor Spain S.A. Likewise, the website provides other services such as online product sale, as well as your collection via secure server.
The recipients of the services of the website are users interested in products marketed by gradyflor Spain S.A.
6. Industrial and intellectual property
Gradyflor spain S.A. by itself, it is a holder of all the intellectual and industrial property rights of its website, as well as the elements contained in it (a pruning, video, software or texts, brands or logos, color combinations, structure and design, selection of used materials, computer programs needed for its operation, access and use, etc.), ownership of gradyflor spain S.A. or of its licensors.
By virtue of the provisions of Articles 8 and 32.1, second paragraph, of the Intellectual Property Law, reproduction, distribution and public communication, including their disposal modality, of all or part of the contents of this website, are expressly prohibited. Commercial purposes, in any support and by any technical means, without the authorization of gradyflor Spain S.A. All rights reserved.
The user undertakes to respect the intellectual and industrial property rights owned by gradyflor Spain S.A. You can view the elements of the portal and even print them, copy them and store them on your computer's hard disk or on any other physical support as long as it is, unique and exclusively, for personal and private use. The user should refrain from deleting, altering, eluding or handling any protection device or security system that was installed on the gradyflor pages Spain S.A.
7. How to place an order
To place the order, it is mandatory that the user register and log in to our website with its respective username and password. Once registered you will have to choose on what date your order will want, the delivery address and the transport method (you can choose to be delivered by transportation agency or collecting at our facilities).
Seen the above, the user can already visualize the different product categories and make their online purchase.
All the products you select will be added to the shopping cart with your respective prices. If you are pleased, you only have to accept. Next, you will receive an email by accusing receipt of your order, order number, payment method chosen and with the attached delivery (the "order confirmation"). Once the product comes out of our facilities will be informed by email that it is being sent (the "shipping confirmation").
8. Prices
Pricted prices on each product are those indicated on the website at the date of the order and are valid except typographic error or end of the promotion. Published prices are expressed in euros and include VAT and are valid for orders made within Spain.
Gradyflor spain S.A. right reserves the right to modify, without prior notice, products, promotions, commercial conditions and prices at any time.
In any case, the offers will be properly marked and identified as such, conveniently indicating the prior price and the price of the offer
In gradyflor spain S.A. there is no mandatory minimum purchase.
9. Modalities of payment
The payment methods will be the following:
- Credit card / Debit:
The payment supports Visa, MasterCard and is performed at the time of formalizing the purchase, this method is comfortable and safe. Gradyflor spain S.A., use a secure server, where all transmission of personal data travels encrypted through the Secure Sockets Layer (SSL) protocol through the network. In addition, all bank data referring to your card are requested in the corresponding payment gateways, such as Cyberpac (Redsys) and from Gradyflor Spain S.A., at no time have access to the confidential data of your card. - Bank transfer:
The payment can also be made by bank transfer whose maturities will be biweekly or monthly, depending on what was agreed with the client.
10. Deadlines and delivery form
In gradyflor spain S.A., we are committed to sending the products in the shortest possible time. The delivery estimated period will be between 24-48 hours. However, you will be communicated via e-mail the delivery date and date.
11. Warranty
Customers will benefit from the guarantee given by the different manufacturers and / or producers of each of the articles. In the event that the article does not carry this document, it will be enough to conserve the purchase invoice, in accordance with Law 3/2014, of March 27, which modifies the refused text of the General Law for the Defense of Consumers and Users and Other Laws. Complementary, approved by Royal Legislative Decree 1/2007, of November 16.
The damage due to an incorrect use or manipulation of the product, or the wear and tear produced by normal use of the same or by its perishable nature, are not included in this warranty.
12. Returns and product changes
With our after-sales service we try to offer fast and effective attention to our customers in order to solve any problems with our items or shipments.
If you notice any damage at the time of delivery, please contact us via email toweb @gradyflor.comOr with the contact person of Gradyflor Spain S.A., with which he has maintained the business relationship. In addition, it will be necessary to send or attach a photo of the product in poor condition and specify the order number. After 24 or 48 hours, depending on how perishable the product, after receipt of this no claims will be accepted.
The transport costs derived from the return of the product by being in poor condition, Iran in charge of gradyflor Spain S.A.
So that we can properly process the return of the product, it is essential that it is with its original packaging.
13. Right of withdrawal
The user has recognized the right to withdraw the purchase made through the websitewww.gradyflor.com, being able to return the product, in the case of not being satisfied, within a maximum period of fourteen (14) calendar days since you received the product.
However, it is noted that it will not be right to resound regarding the supply of goods that may deteriorate or expire quickly (article 103.d. of Royal Legislative Decree 1/2007, of November 16, which approves the refused text of the General Law for the Defense of Consumers and Users and other complementary laws).
In the case of flowers or plants, as it is a perishable product and which is deteriorated within a period of less than fourteen (14) days, this right of withdrawal could be exercised.
For the rest of the products, the return of the amount will be carried out within 14 calendar days from the date on which the decision of the contract withdrawal has been effectively and unequivocally communicated and provided that the goods or products subject to withdrawal have been previously received.
The right of withdrawal will be held, referring to Gradyflor Spain S.A. via emailweb @gradyflor.comThe will to exercise said right. Received communication, gradyflor spain S.A. it will inform the client of the steps and measures he should consider to carry out the right of withdrawal.
14. Right of Exclusion
Gradyflor spain S.A. reserves the right to deny or withdraw access to portal and / or services offered without the need for a notice, at the request of its own, those users who fail to comply with the conditions of use of the portal.
Gradyflor spain S.A. it will pursue the breach of the conditions of use of the portal, as well as any improper use of its portal by exercising all the civil and criminal actions that may correspond to you.
15. Modifications and links
Gradyflor spain S.A. reserves the right to make without prior notice the modifications it deems appropriate on your website, being able to change, delete or add both the contents and services provided as the way in which they appear presented or located, as well as in the general conditions of contracting here Determined.
Gradyflor spain S.A. it is not responsible for the misuse of the contents of your website, being the exclusive responsibility of the person that accesses them or uses them.
In the event that inwww.gradyflor.comLinks or hyperlinks were available for other Internet sites, gradyflor Spain S.A. creator of the website will not exercise any type of control over these sites and content. In no case gradyflor españa S.A. creator of the website will assume any responsibility for the contents of a link belonging to an alien website, nor will it guarantee the technical availability, quality, reliability, accuracy, amplitude, veracity, validity and constitutionality of any material or information contained in any of any Said hyperlinks or other Internet sites. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.
16. Applicable law and competent jurisdiction
The conditions of use of the website contained in this legal notice, as well as the relationships between the user and gradyflor Spain S.A., they will be governed and interpreted in accordance with Spanish laws. For the solution of any conflict that could arouse, the user and gradyflor Spain S.A. they expressly submit to the competition and jurisdiction of the courts and courts of the city of Zaragoza, expressly renouncing any other jurisdiction that could correspond. This express submission will be carried out as long as the circumstances established in Article 54 of Law 1/2000, of January 7, of civil prosecution are given.